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Frequently Asked Questions
Everything you need to know about custom apparel, screen printing, embroidery, artwork setup, and local fulfillment across Montgomery County.
How do I get a custom quote or place an order? +
You can submit your specs, quantities, and files online anytime at https://tsiprints.com/request_quote for a fast estimate.
What factors determine the price of custom apparel? +
Pricing is primarily determined by four factors: the garment style and brand selected, the total quantity ordered (bulk tiers offer significant savings), the number of print or embroidery locations (e.g., front, back, sleeve), and the number of ink colors in each print location.
Do you charge extra for custom design and artwork setup? +
No. All artwork setup, digitizing, screen fees, and digital proofing are 100% free on all group and bulk orders of 12 or more pieces.
What if I only need 1 or 2 shirts? +
If you already have your logo or print-ready artwork, there are still no setup or screen fees. If you need our artists to build an intricate, original design from scratch for just 1 or 2 shirts, we charge a small artwork fee to cover that dedicated studio time. If that single shirt is a sample for an upcoming group or event order, we credit 100% of that fee back to your invoice once the bulk order is placed.
What file formats do you need for artwork? +
Vector files such as Adobe Illustrator (.AI), Encapsulated PostScript (.EPS), or high-resolution PDF print files with curves/outlines are best for screen printing and promotional products. For embroidery, high-resolution images are required, and we handle the complex stitch digitization for you at no charge.
What is screenprinting? +
Screenprinting (or silkscreen printing) is a traditional print method where ink is pushed through a stenciled mesh screen directly onto the garment. Each color requires its own screen, making it the most durable, vibrant, and cost-effective method for bulk orders of 12 or more pieces.
What is embroidery? +
Embroidery is the process of stitching your logo or design directly into the fabric using computerized commercial embroidery machines and specialized threads. It provides a textured, premium finish that is ideal for polo shirts, jackets, caps, and bags.
What is DTG printing? +
DTG (Direct-to-Garment) printing is a digital method that functions like an inkjet printer for apparel, spraying water-based inks directly into the garment fibers. It allows for full-color, photo-realistic designs and smooth gradients without screen setup fees, making it ideal for small runs or single shirts.
What is DTF printing? +
DTF (Direct-to-Film) printing prints designs onto a specialized transfer film, coats the ink with an adhesive powder, and heat-presses the design onto the garment. It produces vibrant, stretchable, long-lasting prints with sharp detail across almost any fabric or garment color.
What is puff screenprinting? +
Puff screenprinting uses a specialized additive mixed into plastisol ink that expands and rises when cured under heat. This creates an embossed, 3D raised texture on the shirt, giving your design a bold, retro streetwear feel.
What apparel brands do you carry? +
We carry all major retail, streetwear, and commercial apparel brands, including Gildan, Comfort Colors, Bella+Canvas, Next Level, Shaka Wear, AS Colour, Tultex, Cotton Collective, Richardson, Nike, Carhartt, Sport-Tek, and Hanes. If you have a specific style or blank in mind, we can source it for you.
Do you print or embroider on customer-supplied apparel? +
No, but if you have bulk apparel please contact us for a solution.
Do you offer church or non-profit discounts? +
Absolutely. Reach out to us through our website so we can set up your account for exclusive organization pricing.
What payment methods do you accept? +
We accept all major debit and credit cards (Visa, MasterCard, American Express, Discover), PayPal, business and organization checks, and direct bank transfers/ACH.
Can schools, churches, and non-profits pay with a Purchase Order (PO) or use tax-exempt status? +
Yes. We regularly work with independent school districts, universities, regional ministries, and 501(c)(3) non-profit organizations. We accept approved institutional Purchase Orders and will apply Texas sales tax exemption upon receipt of your qualifying tax exemption certificate.
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